IPMI Learning Lab | Using Ticket By Mail and Other Automated Services as a Third Payment Option In Your Parking Technology Mix
MBTA (Massachusetts Bay Transportation Authority) has a blueprint for parking success, and it starts with the customer.
In this session, Bruno Lopes, Director of Parking & Station Access at the Massachusetts Bay Transportation Authority (MBTA), is here to share his experiences and how the MBTA has become an innovative customer-centric agency. Bruno will also share MBTA’s current and future plans to boost compliance, revenue, and customer satisfaction and how this is achieved through data-driven technology, self-serve automated services, and systematic layering of technology to optimize adoption and long-term success.
Join the Massachusetts Bay Transportation Authority, and gtechna’s Mike Bourre, VP Sales + Marketing, on September 28th, 2022, for this essential IPMI Learning Lab.We look forward to seeing you all there!