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Online Services
Provide your constituents with top-notch customer service. With Online Services, you’ll give them an intuitive, self-serve experience that allows them to handle their payments, appeals, and online hearing self-scheduling needs in one place. Online Services reduce friction for your staff, too, thanks to a more efficient, streamlined, cost-effective means of handling their processes.
Payments
Citizens can review their ticket via a secure, PCI DSS compliant payment gateway to pay it on the spot. With card-not-present transactions on the rise and lofty safety measures in place, the Online Services capability means tickets can be paid and settled far faster and easier than ever before.
Appeals
Allow citizens to avoid the notoriously cumbersome process of contesting a ticket by providing them access to the contest feature directly from Ticket Review. With the ticket displayed right in the form window, users reference it, fill out the necessary fields, and submit the appeal. No printer, manual forms, mailing, or in-person appeal initiation involved.
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Online Hearing Self-Scheduling
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